Questions

Why Don't you charge anything in advance?
What resources and sources do you use?
What documents will be provided?
What do I get at the end?
How will it be documented?
I have some photographs - can those be included?
How long will it take?
How do I pay for it?
What is  personal Web Tree?

Why Don't you charge anything in advance?
Why should we, we haven't done anything yet and like you we have no idea if we can trace your family, that's what we're here to find out, who are your ancestors.

What resources and sources do you use?
Mainly our sources are on the Internet, subscription sites mainly and some pay as you go, for example, the UK 1911 census and the majority of the Scottish vital records. Our main resource is our combined knowledge and abilities honed over the last 10 years.

What documents will be provided?
Some of the images we search may be copyrighted, if they are we will provide a reference to them. Any official records that we obtain certified copies of and that you have agreed to pay for, will obviously be included.

What do I get at the end?
Anything we find will be documented with locations and dates. Where your ancestors lived, what they did for a living, what their migration path was, who they married, who their parents were, how many children they had and when they died.

How will it be documented?
The basic documentation will be as we said, everything we find, examples can be found here and here. These 2 files are examples take from our own family research. We can produce 'book' quality documentation but that will depend on the number of pages and photographs. Prices can be determined once we have the basic document.

I have some photographs - can those be included?
Of course they can, any photographs or images of documents can be sent to us and included in the documentation.

How long will it take?
How long is a piece of string? Seriously, the base family history report can take anywhere between 1 week and 2 months, dependant on your requirements. Some of the work will already have been completed when we make the initial contact. That's when we know we can find your ancestors.

How do I pay for it?
A very important question - to us anyway. We can work with personal checks or online credit card payments Once we agree upon the level of research, we will send you an outline of the deliverables and an electronic invoice - we would like you to send us a check or online payment for half the invoice amount. Once the project is completed we will send you a PDF copy of the full research, hopefully you will send us a check or online payment for the balance. Once we get the balance we'll send you a CD or thumb drive with all the research files, a GED file, copies of all images that are not copyrighted, an original copy of the genealogy report in RTF format and any original documents we obtained on your behalf.

What is a Personal Web Tree?
To see an example visit our own web site tree pages here. We can create and host your tree in a similar format, depending  on photographs. The 'site' would not be searchable, in that it would not be a registered domain name, it would simply be a private page off one of our sites. We would keep the pages available for as long as you wanted, with a minimum of 3 months paid in advance.