Questions?
Want Answers? Click on the question.
If you don't see your question, or the answer is unclear then send us an e-mail.
Why don't you charge anything in
advance?
Do you have a privacy policy?
What resources and sources
do you use?
What documents will be provided?
What do I get at the end?
How will it be documented?
I have some photographs - can
those be included?
How long will it take?
How do I pay for it?
What is personal Web Tree?
Why Don't you charge anything in
advance?
Why should we, we haven't done anything yet and like you we have no idea
if we can trace your family tree, that's what we're here to find out, who are
your ancestors.
Top of page
Do you have a privacy policy?
At C&T Research we are committed to protect your privacy. We only use the information
we gather about you to work on your family research project. When you
request a contact we ask for your name, mailing address, telephone number and e-mail address
in order to keep you informed of the progress and ultimately send data and
hard copies of the research documents.
C&T Research does not share your information with any third-party vendors – period.
If we change our privacy policy at any time we will inform all current clients immediately.
Top of page
What resources and sources
do you use?
Library and Local Vital records, newspapers and the Internet, subscription sites
and some pay as you go, for example, the UK 1911 census and the majority of
the Scottish vital records. Our primary resource is our combined knowledge and
abilities honed over the years. An example of how we use those resources
is available
here.
Top of page
What documents will be
provided?
Some of the images we search may be copyrighted, if they are we
will provide a reference to them. Any official records that we obtain
certified copies of and that you have agreed to pay for, will obviously be
included.
Top of page
What do I get at the end?
Anything we find will be documented with locations and dates. Where your
ancestors lived, what they did for a living, what their migration path was,
who they married, who their parents were, how many children they had and
when they died.
Top of page
How will it be
documented?
The basic documentation will be as we said, everything we find,
examples can be found
here and
here. These 2 files are examples taken from our own family research. We
can produce 'book' quality documentation, however that will depend on the
number of pages and photographs. Prices can be determined once we have the
basic document.
Top of page
I have some photographs
- can those be included?
Of course they can, any photographs or images of documents can be
sent to us and included in the documentation.
Top of page
How long will it take?
How long is a piece of string? Seriously, the base family history
report can take anywhere between 1 week and 2 months, dependent on your
requirements. Some of the work will already have been completed when we make
the initial contact. That's when we know we can find your ancestors.
Top of page
How do I pay for it?
A very important question - to us anyway. We can work with personal
checks or online credit card payments through a secure third party, e.g.
PayPal.
 |
Once we agree upon the level of research, we will send you an outline of the deliverables and an electronic invoice as a 20 percent retainer - we would like you to send us a check or online payment for that amount. Once the project is completed we will send you a PDF copy of the full research and another online invoice for the balance. Once we get the balance we'll send you a CD, DVD or thumb drive with all the research files, a GED file, copies of all images that are not copyrighted, an original copy of the genealogy report in RTF format and any original documents we obtained on your behalf.
Top of page
What is a Personal Web Tree?
To see an example visit our own web site tree pages
here. We can create and host your tree in a similar format, depending on
photographs. The 'site' would not be searchable, in that it would not be a
registered domain name, it would simply be a private page off one of our
sites. We would keep the pages available for as long as you wanted, with a
minimum of 3 months paid in advance.
Top of page
